We have put together the answers to questions we commonly get asked. We hope this information will be useful, but we will be delighted to help further. Please call us on 01423 875333
Hollins Hall is designed so you stay firmly in control, with complete freedom and independence to live the life you choose. You buy and own your own retirement home in a beautiful and secure environment and, because it is your house, you do not have to give up the things you love, including your pets. Plus, you have the added luxury of having your gardens and property maintained for you.
Major Estate improvements over the years are paid for through a reserve fund that is contributed to by way of a % charge on the resale or other change in ownership of your property; the exact % payable will be between a minimum of 1.5% and a maximum of 5%, which will depend on the length of ownership and occupation of your property, and will be based on the greater of the achieved market price or agreed valuation.
The management charge varies a little from property to property and we will be happy to tell you the specific charge which applies to the property that you are interested in. The management charge will be invoiced to you each month.
The management charge increases annually in line with the Retail Price Index – so you can be sure it will not rise to unacceptable levels.
The monthly management charge is a single payment that covers almost all of the ongoing costs of running Hollins Hall.
The whole ethos of Hollins Hall is to provide luxury accommodation for you as an active and independent person, whilst also catering for whatever needs you may have in the future.
Most of us would like to believe we can manage all of the challenges that come with growing older but, should you ever require it, we can discreetly adapt both your home and the range of services we provide.
You can go on holiday or visit your relatives for as long as you please, knowing that your home is looked after. All properties are fitted with an intruder and smoke alarm linked to the central monitoring system. There are also closed-circuit television cameras around the estate.
If you wish, we can also inspect your home while you are away and make any arrangements for your return, including opening up and stocking your fridge.
You are responsible for paying your own utility bills, council tax, television licence, contents and personal belongings insurance, as well as maintaining the interior of your home.
Yes, all well-behaved pets are welcome, though we do ask that you let us know before you move in.
Hollins Hall is family owned and managed by our in-house managers to ensure continuity and consistency in overseeing the day-to-day running of operations and co-ordinating our dedicated team, who manages section in-house avengers which provides services such as care, catering, property maintenance, night-time rubbish collection, cleaning and security.
Indeed we do. We recruit locally, we use local suppliers wherever possible and we encourage local people to visit. Visitors are always welcome because they add to the atmosphere.
During the current COVID-19 situation we ask any visitors to telephone in advance due to specific restrictions that we have in place.
A night porter will be on duty throughout the night. They will regularly patrol the village and will also carry out the night time rubbish collection service.
Yes. Hollins Hall is generally for the over 55s
Our properties are spacious, but if you feel that you need more space we have 2 guest rooms on site to book for family and friends.
Your visitors are most welcome to use any of the facilities at Hollins Hall.
During the current COVID-19 situation we ask any visitors to telephone in advance due to specific restrictions that we have in place.
When you come to sell your home, our staff will ensure every effort is made to complete the sale as efficiently as possible. On all resales we will charge a Sale Administration Fee based on the greater of the achieved market price or agreed valuation. This covers the costs that we incur in administering sales and explaining the Hollins Hall retirement living concept to prospective buyers. The fee will be 1% or 3% (subject to VAT at the standard rate) depending on which property you are selling.
Simply call Sue Addyman on 01423 875333.